With the guidance of one of our technicians, please use one of the links below to allow us to remotely support your computer.
Click the link…the page will determine what type of computer you have.
Splashtop SOS will download (or may prompt you to save). Once the file downloads, double-click it to run the application.
Tell the technician the 9 digit code once it appears.
When finished, close the application to remove remote control capabilities. No remote control capabilities will remain after the application is closed.