With the guidance of one of our technicians, please use one of the links below to allow us to remotely support your computer.
Instructions
1
Click the link…the page will determine what type of computer you have.
2
Splashtop SOS will download (or may prompt you to save). Once the file downloads, double-click it to run the application.
3
Tell the technician the 9 digit code once it appears.
4
When finished, close the application to remove remote control capabilities. No remote control capabilities will remain after the application is closed.