With the guidance of one of our technicians, please use one of the links below to allow us to remotely support your computer.
Instructions
1
Click the link above that matches the type of computer you have (Mac or PC).
2
Once the file downloads, double-click it to run the application.
3
Tell the technician the PARTNER ID and the PASSWORD.
4
When finished, close the application to remove remote control capabilities. No remote control capabilities will remain after the application is closed.