About Our Plans
Connected Right provides several technical support services options. These options vary from flat-rate monthly support to as-needed break/fix services. Our packages provide you a service plan dedicated to network monitoring and maintenance to ensure that your business gets RESULTS out of its IT investment. Our plans are designed to reduce your operating costs, speed up your productivity, lower your risk, and insulate your staff from the complexity of managing IT issues.
Our plans do the following for your business:
By using our services, you can consolidate all of your IT assets and interests (software, hardware, email, website, ISP, etc) into one agent and have one place to call for IT-related services.
Our management systems will identify problems immediately and we will proactively correct them before they become a major issue.
Our management system and practices provide regular maintenance of ALL of your computer systems to keep them running at their best.
We provide quick action and resolution to network issues.
Included with each of our plans are the following services that we feel are a critical and necessary service for maintaining each device in your network:
Included with each Results package is a license for antivirus software and management of that software for each supported computer. The antivirus software we install connects back to our servers so we can make sure everything is running as it should.
Just like a messy desk, a messy hard drive slows you down. We make sure each computer hard disk is optimized to run its best by cleaning temp files and logs that are created automatically during the use of each computer. After cleaning up, we defrag the drive to optimize how the files are organized on the disk to ensure optimum speed.
Also included in all of our services is monitoring of hard disks in each PC for hard disk errors as well as disk space problems.
A backup of your company data is about as important as it gets. We provide monitoring of those backup jobs to make sure your data is protected and let you know if there are any issues.
At the core of our service is a management agent that we install on each computer. This agent provides us the means by which to remotely support you as well as run automated maintenance tasks, obtain hardware and software inventory, and review processes and usage on your systems. It is a vital (and required) part of each of our offerings.
Results CORE
Best for Small Companies
Results PROACTIVE
Best for Maintenance
Results PREMIUM
Best for Budgeting
